We had the roofs replaced on the main house and (2) garages. We also had some additional work done while they were here (i.e., repair hole in the roof, new gutter guards, etc.).
Cochran Exteriors’ representative, Mr. Scott Langford, came out and met with us to review our buildings. He discovered a hole in the roof of the house. He immediately called one of their crews who happened to be in the neighborhood, and they stopped by that same day to temporarily cover the opening for us. He then arranged to be here when the insurance adjustor came out to look at the damage. From the beginning, Scott was very attentive. He maintained constant phone contact throughout the process. While Cochran Exteriors’ crew was replacing the roofs, Scott was right there watching over things for us. When the crew finished, they cleaned up the area completely. Since their work, I think I have only found four or five nails in the yard, which is amazing considering the amount of work they did. After the final settlement, Scott called back one last time, just to make sure all was well. I would happy recommend Cochran Exteriors for any work that needed to be done. Everyone involved were consummate professionals.
Victor B. of Muncie, IN
Friday, April 3rd