Cochran recently replaced our entire roof singles and some damaged sheathing. After this experience I would highly recommend Cochran for any exterior projects. I would also highly recommend asking for Duke as your project manager because he made the whole experience both painless and smooth. I’ve worked with many contractors over the years so know a good one when I find one! When Duke first came to inspect the roof’s storm damage, he immediately tarped a hole as a rainstorm was coming the next day. He took pictures to show me all the storm damage as well as previous hail damage. He said to contact my insurance company and that he would come back to meet with the insurance adjuster. Duke returned to meet with our adjuster to make sure the insurance company wouldn’t miss anything. Duke then sat down with me and patiently explained the entire steps of the new roof replacement, even having samples to show me of singles, felt, flashing, ridge vent, trim etc. that they would be using. When the crew came to replace the roof, Duke was there to supervise the project. Once again he sent pictures to my phone from start to finish so that I could “see” the project from the roof! Also, the crew was hard working, polite, and courteous, finishing the job in one long day! Once done, I saw more pictures of my brand new beautiful roof. My yard was then cleaned up spotlessly. Even later when our insurance company had not sent the proper amount of money to cover the job, Duke communicated with them, making sure that we received the proper remaining money due. Also, the times when I talked to Cochran’s office by phone, the women were friendly, kind, and efficient in helping me. I would recommend Duke and Cochran Exteriors to others due to their quality work, their professionalism, their excellent communication and great work ethics. In fact, my daughter needs a new roof and will be using them as well!
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