I had my roof and gutters replaced. I recommend Elberts with out reservation.They were professional and replaced my roof in one day.
I was referred to Cochran by a neighbor for a roof replacement. I had already been in contact with other companies but from the start Cochran made the experience so much easier. I highly recommend Ralph Thielking for those interested in learning more. Since this was our first home exterior repair Ralph helped educate us on the process, walk through all of our options in detail, kept us up to date proactively throughout the process, and even walked our yard after the roof replacement to ensure he caught any remaining bits and pieces. I will definitely use Cochran again.
Props to Cochran Exteriors for replacing the shingles on our home's roof today. Their workers showed up early, were very professional, and did a super job, getting the entire roof completed in under four hours! Given that we had 20-30 mph winds, I am thankful that only shingles flew off of our roof! If you need roof work done, give Cochran a shot.
Duke Antonijevic provided quick response for required estimate on minor facia repair. Very friendly and courteous.
Chris York is very responsive and very helpful in the whole process!
The process went as smoothly as I could have imagined. When the storm damaged my roof that was a scary - no idea what it was going to cost and what to do. Tony put us at ease and was there to turn it into a good experience.
Showed up on time and apologized that it had taken them a while to get to us. Jim was very professional. Showed me pictures of what he had done on the roof. He didn't have to replace anything, so he didn't charge me anything. Great guy. Would recommend them to everyone!
I am still in shock. These guys went above and BEYOND what I expected. I had such a SMALL job -- one that I was afraid no one would even want to bother with: Just a few missing pieces of siding at the top of my roof-line. I'm not sure how they disappeared, but it left an opening for moisture, etc. When Stephen Beck, Project Manager, came by for the "estimate" he was extremely friendly and professional. I was worried that this little job would get lost in the business of day to day for them, but one e-mail to the friendly and helpful Victoria Kemezy (in Business Development) resulted in an immediate phone call from Stephen telling me he wanted to take another photo of the siding because he was having trouble tracking down the exact product. Can you imagine? My house was built over 20 years ago!! Well, today I had a visit from George Fitzgerald, the Sales Manager, and he -- HIMSELF -- got up on a ladder and replaced those missing siding pieces. You can't even tell that it's not the original siding!! FABULOUS!! But that isn't even the BEST PART --- THEY DID ALL THIS FOR NOTHING!!! NO CHARGE!! Just for the goodwill!! With the election going on right now, this was the nicest and best thing I've heard in MONTHS!!! THANK YOU Cochran Exteriros!! I will use you again, if needed, and I will refer all my friends and associates!! Peggy Zehr
"So, first of all, let me just say that I have never been in contact with a better company and team than Cochran Exteriors and Construction Specialist Jaxon McKinley. I would like to preface this by saying that I am NOT YET a customer, but I soon will be. My experience started when Jaxon knocked on our neighbor's door and I just watched how he very kindly interacted with my neighbor. After dealing with them, Jaxon knocked on our door and informed us that we had a discontinued shingle and that we also had visible damage. He politely asked if he could get on our roof and do an in-depth inspection. He showed us many pictures and even a video that he had taken. I was very impressed. As a side note, I have never heard an employee speak so well of their company and manager Jaxon did. I could easily tell he loved his job and that made me feel like I would definitely be in safe hands. Anyways, he explained how that his job was to advocate properties for homeowners and help get insurance to pay for necessary work. We have not yet filed a claim because I've been waiting for my wife to get home from out of country work, but we will be filing a claim this week hopefully. But, what REALLY made me choose Cochran Exteriors and be really impressed with Jaxon was when my 7 year old child, who has downs syndrome, came into the room and was being quite distracting. Jaxon stopped what he was doing so I could talk to my kid. Jaxon then began to talk to my kid and got my kid excited and even offered to go color on the driveway with chalk. My son and Jaxon drew on the driveway for 20 minutes until it was time for Jaxon to leave for his next appointment. NEVER in a million years would I ever expect that sort of professionalism AND personal care to be given. I was in tears when Jaxon left because of how he dealt with my son and made his day. I would highly encourage you to choose Cochran Exteriors AND ask for Jaxon McKinley to be your representative" - James O'Connor
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